External participants, contained by design
Invite an attorney, lender, surveyor, owner, or engineer to a single Case. They can review, endorse, decline, or request correction—without becoming permanent agency users.
Government moves forward
The digital approval infrastructure between government and everyone else.
One document. One workflow. Every party. Every approval. Every revision. One permanent record.
CivicFlow gives city and county development-services teams one secure place to route subdivision plats and other approvals across staff, applicants, and outside professionals.
Okaloosa County
Yacht Club Townhomes
Subdivision Plat · CF-2024-0187
Action required
- SubmissionApplicant · Complete
- Planning + engineeringGovernment · Complete
- Legal reviewGovernment · Complete
- 04External endorsementsAttorney + lender · Active
- 05Final approvalGovernment · Queued
- 06RecordingGovernment · Queued
Outside professionals act without becoming agency users.
Attorney and lender have Case-specific invitations and only the actions they need.
Case-first, not permit-first
Model the complete approval record, no matter which system starts it.
Clear responsibility
Every participant sees whether the next move belongs to government, applicant, or outside party.
Designed around real policy
Digital workflow can coexist with wet signatures, seals, and physical originals.
One continuous Case
The work can leave government control. The record never does.
CivicFlow keeps routing, documents, decisions, and responsibility connected from submission through recording—even when the workflow returns to the applicant for endorsements or corrections.
Workflow continuity
1
Government review complete
Planning, engineering, and legal actions are recorded against Plat v3.
Responsibility: Government
2
Endorsements requested
Applicant identifies the attorney and mortgagee who must act next.
Responsibility: Applicant
3
Case-specific invitations
Each professional gets secure, limited access to the relevant Case.
Responsibility: External party
4
Final approval and recording
The official version, approvals, and receipt of physical originals stay traceable.
Responsibility: Government
Approval passport
An official record that travels with the approval.
Completed Cases create a CivicFlow Approval Certificate with the Case ID, approved version, required endorsements, timestamps, and a verification-ready integrity identifier.
CF-2024-0187
Plat v4 · Approved record
Issued by Okaloosa County
Built for the work in between
Modern process control for public-service teams.
A permitting system can be a system of record. CivicFlow concentrates on the handoffs that make approvals difficult: department routing, outside parties, revisions, accountability, and the final official record.
Version control that explains itself
Every comment, action, and decision stays tied to the document version that was actually reviewed. Older versions remain read-only in the audit trail.
Applicant visibility
A plain-language timeline shows what is complete, where the Case is now, and who must act next.
Physical-original support
Track delivery instructions, receipt status, received-by information, and timestamps when policy still requires paper.
AI assists. Officials decide.
Use AI to surface missing documents, summarize submissions, consolidate comments, and flag delays. Authorized public officials retain decision authority.
Focused pilot program
Start with one high-friction approval.
A CivicFlow pilot maps an existing subdivision-plat process, configures a limited workflow, and measures handoff and turnaround improvements—without asking the agency to replace every system at once.
Plan a pilot conversation01
Map
Document the current staff, external, and physical handoffs.
02
Configure
Set routing, roles, deadlines, notifications, and document requirements.
03
Measure
Review visibility, queue time, corrections, and operational bottlenecks.